by An Air India passenger recorded his experience in the airline’s first-class cabin, exposing the unclean conditions he faced. The footage shows dirt around his chair and torn furniture. (Credit: Anip Patel / @mondayswithmohan via TMX)
A traveler recently called Air India after reportedly finding a cockroach during her inflight meal earlier this month.
Suyesha Savant, who flew from Delhi to New York on September 17, wrote about her unpleasant experience on X earlier this week.
“Found a cockroach in the omelette served to me on the @airindia flight from Delhi to New York,” the mother wrote in the post on Friday. “My 2 year old ate more than half of it with me when we found this.”
“As a result, she suffered food poisoning,” she added. In the post, Savant shared photos that appear to show a dead cockroach in an omelet.
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An Air India customer reported finding a cockroach during her in-flight meal. (iStock / iStock)
The mother, who works as a journalist in India, also shared a video she recorded during the flight, in which she discussed the filth she encountered on the plane.
“Even the pockets of this seat were not clean and there were waste bottles in it. When I alerted the staff about this, they said it was a mistake,” the passenger said.
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“But how many mistakes?” Savant added.
An Air India Airbus A350-900 at London Heathrow Airport LHR in the United Kingdom. (Nicolas Economou/NurPhoto via Getty Images / Getty Images)
An Air India spokesperson confirmed to FOX Business that they were aware of the incident. The employee added that the airline “works with reputable caterers who supply leading airlines around the world and have strict SOPs. [standard operating procedures] and multiple controls to ensure the quality of the meals served to our guests.”
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“We are concerned about the customer experience in the said case and have contacted our catering service provider to investigate this further,” the spokesperson said. “We will take necessary measures to prevent recurrence of such cases [the] future.”
The social media post came as Air India came under scrutiny over the unclean conditions of its planes. Last week, a passenger named Anip Patel documented his experience flying first class from Chicago to Delhi, calling it the “worst first class cabin I’ve ever been in.”
An Air India customer documented his disappointing experience on a first-class flight last week. (Anip Patel / @mondayswithmohan via TMX / Fox News)
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Patel’s video, which has been viewed millions of times on TikTok, shows a first-class cabin full of hair, torn furniture and dirt-covered crevices. The passenger also said his headphones became tangled and covered in mold.
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“The entertainment system didn’t work for the entire 15 hours,” the Chicago resident said. ‘Everything was broken. They literally put tape on the wall to stick that stuff down.
“It was a nightmare. I was robbed on this flight.”
